DigiInfra AI Digital
Billing validation when invoices and usage no longer agree
DigiInfra AI Digital runs app analytics and financial audit applications for telecom billing validation — sample-based reviews for operators, MVNOs, and wholesale teams who need rated usage reconciled to what customers and partners were charged.
What operators ask us to validate
We examine rating records, invoice reconstruction, and mediation gaps that quietly erode margin on prepaid, postpaid, and wholesale interconnect.
Telecom Billing Validation Audit
Flagship review that reconciles rated usage, invoices, and tariff logic for a named product and billing cycle.
Rating Engine Reconciliation
Side-by-side check of usage events against rating outputs after a tariff change or mediation cutover.
Interconnect Settlement Review
Partner settlement file review for wholesale voice, SMS, or data interconnect agreements.
From CDR samples to finance-ready findings
Each engagement starts with a bounded sample of call detail records, usage events, and billed invoices. We reconcile rated amounts against tariff tables, discount stacks, and partner settlement rules used in Malaysia and regional interconnect.
Findings land as an audit memorandum finance and revenue assurance teams can act on — not a generic slide deck.
Follow the methodTypical scope windows
- One billing cycle for a named prepaid or postpaid product
- Interconnect settlement for a single partner agreement
- App-level analytics for usage events feeding the rating engine
- Remediation check after a tariff change or mediation cutover
What clients notice after a review
“The sample window caught under-rated roaming events that our internal check had skipped because the partner feed arrived a day late. The memorandum named the exact tariff rows, which made the finance conversation shorter.”Amira Hassan, Revenue assurance lead, Penang-based MVNO
“We needed interconnect settlement checked before a contract renewal. DigiInfra AI Digital was careful with our CDR extracts, though the first draft asked for a second mediation file we had already archived — once that arrived, the variance table was clear.”Wei Ming Tan, Wholesale settlements manager
Recent field notes
App usage events that never reach rating
Customer apps can record sessions that mediation never sees. Tracing that gap belongs in billing validation when app analytics feed the rating path.
Reading interconnect settlement codes without guessing
Settlement files often rename traffic that rating still calls by another code. Mapping those labels early saves argument later.